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Application Scanning

Application scanning will verify the applications you've installed on your website against known...
Can I backup multiple websites?

Yes, you can! Multiple websites can be backed up with CodeGuard but you must ensure that the size...
Can I enable CloudFlare on a wildcard (*) sub-domain?

No, for security reasons, CloudFlare does not proxy traffic to a wildcard sub-domain. You have to...
Can I Increase My Email Quota on My Shared Hosting Plan?

Unfortunately, the email quota for shared hosting plans cannot be increased. The email quota...
Can I transfer or move my shared hosting account to a private server?

Yes, you can, you may contact our technical team for further assistance.
Can I upgrade my reseller account?

Yes, you can.  Login to your client account. Click on the menu button beside "Hosting and...
Can I use this with WordPress Hosting or Shared Hosting?

Yes, this is compatible with both WordPress Hosting and Shared Hosting.
Delete an Addon Domain

To delete an addon domain, kindly follow the steps below: Login to your cPanel >> Navigate...
Do you offer backups?

Yes. There are two kinds of backups we offer: snapshots and backups. Snapshots can be done at any...
Do you provide cPanel on Cloud Hosting?

Yes, we do but at an additional cost. You may Contact our support team for more information
How can I move a domain/product to another Finxhost account

To transfer a domain or service from one Finxhost account to another:   1. No EPP Code...
How can we help you?

We'd love to have a conversation with you to better understand your business, goals, target...
How do I create email accounts?

To create an email account, please follow the steps below Log in to your control panel and...
How Do I Get Started?

Getting started is easy! Simply book a consultation call with one of our experts by clicking the...
How do I safely power cycle (reboot) my server?

Login to your server as root and execute the "power off" or "shutdown -h now" command. This will...
How do I upgrade my Email hosting to a higher Plan?

Log into your client area by finxhost.com Click on "Your Hosting/Services", select Business...
How long would it take to register a .gov.ng domain?

Confirmation and verification are required before the domain can be registered. If all necessary...
How many hosting accounts can I create?

You may create as many hosting accounts as you choose to. You are only limited by the disk space...
How much will Finxhost charge you for this?

We charge 20% of the total amount of money spent on ads. Note we have a package you can select from
How to Change Email Account Password

Changing Email Password Through cPanel If you’ve lost or forgotten your email account password,...
How to change PHP version.

Login to your cPanel. Search for Select PHP Version -   3. Click on the drop-down and...
How to convert an existing shared hosting main account into an Addon under another shared-hosting account

Step1 Taking the backup of the primary account on the Old hosting account Login to the Old...
How to Create an Addon Domain In My Hosting Account

How to Create an Addon Domain in My Hosting Account Creating an addon domain allows you to host...
How to Create Email Accounts for an Addon Domain

Email accounts for addon domains are created exactly the same way you create email accounts for...
How to increase upload limits (Memory limit, Max Upload size & post -max- size)

Steps1. Login to your cPanel 2. Search for Select PHP Version and click on it -3. Select...
How to install wordpress via softaculous

The Softaculous App Installer is an app that allows you to install a wide variety of Scripts from...
How to link a Finxhost domain to a firebase hosting.

Firebase is a mobile and web application development platform by Google that helps businesses...
HOW TO REPORT ABUSE ISSUES

At Finxhost, we take internet security seriously and we have developed this as a way for abuse...
How to set up Email Hosting with your hosting account

Do you have a hosting account already but you want to use our email hosting for your emails?...
How to set up Email Hosting without a Hosting account.

Domains without a hosting account If you have a domain and don't have a hosting account, all you...
How To Setup Email Hosting on Gmail.

Please note that setting up on your Gmail, you are setting up as an additional account, not the...
I now have a reseller account. What next?

There are so many things you can do next, but the best approach would be to plan how your...
Is CloudFlare compatible with a website with SSL?

Yes, a site with SSL can use CloudFlare, however there is an extra step. If the SSL is on its own...
Is the payment recurring?

Yes, the payment is recurring. The idea is for you to have a constant WordPress guru at your beck...
Is the service suitable for me?

Yes. This service is for every wordpress user.
Isn't Finxhost weekly backup sufficient?

No, it isn't. The backups we keep are overwritten weekly. If your site is compromised, there is a...
Migrate Blogger to Your WordPress Hosting Account.

Log in to your WordPress admin area, go to Tools >> Import, and click Install Now for...
My hosting is not with Finxhost, can I still use this?

Yes you can

Reputation Monitoring

SiteLock's patent-pending 360-degree scan helps you make sure your website and communications are...
Setting Up your website's Email for iPad and iPhone

Kindly follow the steps below to configure your webmail on your IOS device.  1. Click on...
Valid Domain Name Characters

A valid domain name consists of a set of alphanumeric ASCII characters, including lowercase (a-z)...
Valid Domain Name Characters

A valid domain name consists of a set of alphanumeric ASCII characters, including lowercase (a-z)...
What are the features of managed WordPress?

The WordPress service gives you features like security mitigation and interventions, plugin and...
What are your name servers?

ns1.finxhost.comns2.finxhost.com
What desktop email clients can be used?

With Email Hosting, you can use any desktop-based email client such as Microsoft Outlook /...
What do I get from the consultation?

When you schedule a consultation call with our expert, you get to understand the best marketing...
What does the orange and the grey cloud means in the CloudFlare section of my cPanel?

An orange cloud means that your web traffic will pass through the CloudFlare system (Enabled).A...
What if what I want is not within these plans?

Outside of the plans above, each change will be billed at a one-time fee of N5,000 per minor...
What is a major change?

A major change is an addition of a new feature which has been agreed possible by WhoGoHost. This...
What is a minor change?

A minor change is anything that has to do with adjusting of size, change of placement, moving...
What is a reseller account?

Reseller hosting is a form of web hosting that gives you the ability to use your allotted hard...
What Is An Addon Domain?

An addon domain is a fully functional domain that can be created from within your control panel....
What is CloudFlare?

CloudFlare is a performance and security service that we provide to our customers. It blocks bad...
What is CodeGuard?

CodeGuard is a service that provides an automatic website and database backup solution. It...
What is Digital Marketing?

If you are wondering what digital marketing is… it is advertising delivered through digital...
What is managed WordPress?

Whogohost's Managed WordPress support is a fully-managed service that handles the technical...
What is the minimum number of email accounts I can purchase for Google Workspace?

You may open a minimum of 1 email account per domain name. Do note that the Business plans have...
What is WordPress

WordPress is a free open-source content management system. WordPress provides everything you need...
What method of ads will you use?

It all depends on where our conversation leads! With Finxhost, we can run ads on top platforms...
What processor models does Cloud Hosting run on?

We use server-grade Intel Hexcore processors. To view the clock speed and other details of the...
What types of database are supported for backup?

CodeGuard is compatible with MySQL and MS-SQL databases.
What types of websites are supported?

CodeGuard works the same way regardless of the type of website or platform you use! It is...
What types of websites can use CloudFlare?

Almost all websites can use CloudFlare. CloudFlare works for both static and dynamic...
When I add a website, how do I change what files are backed up?

When you add a website, new files or directories added to your site will automatically be backed...
Why is my subdomain not working?

 The general cause of a subdomain on Cloudflare not working on a site is that you haven't added...
Will FinxHost provide support my clients directly?

This is a whitelabeled solution. This means that all your clients would be in touch with you...